Refund and Returns Policy

At Bike Flare, we want you to enjoy shopping with us. Because our products are shipped directly from our suppliers, our return process is different from traditional stores. Please read our policy carefully before ordering.

1. Order Cancellation

• Orders can only be cancelled within 24 hours of purchase. After that, the order will be processed and shipped, and cancellations will no longer be possible.

2. Returns

• We do not accept returns for products that are not defective or damaged.

• Because our items are shipped internationally, returning an item can be costly and time-consuming.

• Please choose your items carefully before purchasing.

3. Damaged or Defective Items

If your item arrives damaged or defective:

1. Contact us within 7 days of delivery at contact us.

2. Provide clear photos or videos of the defect/damage.

3. Once approved, we will send a replacement or issue a partial/full refund, depending on the situation.

4. Missing Orders

• If you haven’t received your order within the promised delivery time, contact us.

• We will investigate with our logistics partners and send a replacement or refund if confirmed lost.

5. Non-Returnable Items

• Items marked as “Final Sale” or “Clearance”

• Products damaged due to misuse or not following care instructions

6. Shipping Information

At BikeFlare, we work with trusted international suppliers to bring you the best cycling products at affordable prices.
Please note:

• If your order includes multiple items (for example, bike lights, jerseys, or pedals), they may arrive in separate packages.

• This is because some products are shipped directly from different warehouses or suppliers.

• Don’t worry – you will receive all your items. Tracking details will be provided for each shipment.

This process helps us keep prices low and ensure fast delivery for every product.

7. Contact Us

If you have questions, please contact us